Frequently Asked Questions (FAQs)

Getting Started

Log on to www.aarshey.com and enter required details. Alternatively, you can download the app on Google Play store or give us a missed call at +91 xxxxxxxx00

We understand that sometimes it may be a complicated decision to decide which particular course is aligned to your career objectives. Therefore, we encourage everyone to join AARSHEY lite and get enrolled in free demo classes. This will give you a first hand experience of our offering and understand our teaching pedagogy.

Live doubt-solving feature is available as a part of Aarshey’s Premium offering.

Course Related

Currently our medium of instruction is Hindi and English. We are in a process to soon offer some of our courses in Malayalam, Kannada, Telugu, Bengali, Gujarati and Tamil.

We offer several options across all payment levels

Payment Related

We offer flexible payment methods including eWallets, UPI, net banking, cards and EMI. We also offer learning credits and AARSHEY scholarships to bright students.

We understand that there may be financial or other compulsions that may force a student to opt for canceling subscription. We are committed to support & help such students explore every possibility to continue their education. Our counselors can be reached out 24×7 for any such issue.

Technical Issues

If the screen is stuck or not loading further, please uninstall and reinstall the app, making sure there’s an active internet connection to do so. If you’re still facing the issue, please send an email to support@aarshey.com along with details of your device and Operating System (OS) which will help us better troubleshoot the issue.

If you are facing any issues with the verification code, please call our helpline number +91 xxxxxxxx59

Others

We are job-enablers and help students get their dream job by providing them with requisite skills. We also offer placement advisory services. But we do not guarantee job placement in any manner.

Yes, we provide customer support for all our enrolled users. You can write to us at support@aarshey.com or on our support site